Have you been denied benefits by the U.S. Department of Veterans Affairs? Are you still waiting just to get a decision on your VA claim? If so, you are not alone. In 2012, over 4 million claims were processed by VA. The national average is around 273 days for VA to complete a claim. In larger cities, however, the time can be substantially longer. According to the VA’s Monday Morning Working Report for March 23, 2013, there were 903,286 total claims pending for compensation and pension entitlements. Of those, 633,589 have been pending over 125 days. That’s 70.1% pending over 125 days. There were also 249,031 claims that were pending in the appeals process.
The VA recently announced an initiative to decrease the claims backlog by processing claims within their goal of 125 days with 98 percent accuracy, by 2015. The VA is also moving from paper based to paperless claims to try to achieve this goal. Veterans can now file their initial applications online using eBenefits. This process allows the veteran to submit their claim and supporting documents electronically, check the status of their claim, and retrieve copies of their own electronic records.
The key to a successful claim, according to local Veterans Service Officers, is knowing what to send and when to send it. I had the opportunity to sit down with two local VSO’s in Jackson, Alex Jones and Larry Simmons, to get their view of the VA claims process. Alex is a veteran of the Marines and has been helping other veterans for a few years and is responsible for most of West Tennessee as part of the Tennessee Department of Veterans Affairs. His clients are mostly widows seeking their widows benefits. Larry is an Army veteran and has been assisting clients for several years. He recently took on the role of Madison County VA representative, representing clients from Madison County specifically. Both of them suggest that you keep copies of all of your service and medical records, document everything while you are in active duty, ensure that your records are complete when you discharge, and if you are married to a veteran, you should know where your spouse’s records are kept. In order to prove your case, you must have records to substantiate your claims. Your local VSO office is a great place to get your claim started, or they can help guide you through the eBenefits process. Larry Simmons can be reached at 660-5221 ext. 3825, and Alex Jones can be reached at 421-5026.
Many claims are denied for any number of reasons. Denials may be for reasons as simple as failure to submit the documents necessary to prove your claim. Once you are denied, however, you have a limited period of time within which you can appeal your decision. This is the point in the process that the assistance of an attorney may prove beneficial. An attorney must be accredited by the VA to represent you in front of the VA. Hiring an accredited attorney will ensure that you have someone on your side fighting for the compensation you deserve. Your attorney can help you decide if you should have a hearing on your appeal, and can represent you at the hearing. An attorney can help you understand the complicated and often confusing process of appealing your claim decision. One of our attorneys, Alissa Gay, is accredited by the VA to handle your appeal. Alissa will be happy to meet with you if you have had a claim denied and help guide you through the appeals process. Remember, you only have a limited time within which to appeal your claim once you are denied. Contact Alissa for more information at 424-3315 or alissagay@tennesseefirm.com.